Phone Interpretation
Phone Interpretation connects across languages—anytime, anywhere. We bridge communication gaps in over 300 languages, helping you deliver quality, compliant language access around the clock. Whether you need a conference call or support for multiple people in one location, over the phone interpretation (OPI) remains among the most popular and practical solutions for multilingual communication.
When life’s most important moments demand clarity—from urgent medical consultations to critical legal discussions—our Phone Interpretation services bridge language gaps instantly. We connect you across cultures without missing a word or a minute.
Why Choose Phone Interpretation?
Meeting language requirements isn’t just about compliance anymore—market forces and government regulations now make in-language customer support essential for doing business in the US.
Phone interpretation connects you to interpreters in over 300 languages instantly. When understanding can’t wait—across industries and urgent scenarios—our rapid language support bridges communication gaps on demand.
Key Advantages
Fast and Affordable
Quick Connection to Professional Interpreters
Proven Compliant
Improved outcomes, happier people
Provides anonymity
Accessible every hour of every day
Key Phone Interpreting Benefits
Accessible When You Need It
24/7/365 Availability
Language barriers don’t clock out. We work around the clock to help diverse communities access essential services whenever needed.
Fast Access Times
We respect your time. Our system connects you with qualified interpreters in seconds, eliminating unnecessary delays when you need language support most.
Trusted Language Expertise
Skilled Interpreting Professionals
Our interpreters face a tough screening process to verify both language mastery and specialized subject knowledge.
Professional Expertise
Our team’s specialists cover diverse fields like healthcare, ensuring they meet your exact needs with precision.
Protecting Your Privacy and Compliance
Client Privacy Safeguards
Your information stays confidential with robust security safeguards protecting every interaction.
Meeting Industry Standards
For healthcare, finance, and other regulated industries, our services fully comply with HIPAA and all relevant regulatory requirements.
Seamless Fit into Your Workflow
Integrate Easily
Our phone interpreters plug directly into your daily operations, streamlining communication without disrupting your workflow.
Device Agnostic
Our interpretation services work with any device – landline, smartphone, PC, or VOIP system – so you can connect from anywhere, anytime.
How It Works
Our phone interpretation services are designed for ease of use, ensuring you can focus on the conversation, not the process. Here’s how you can access our expert interpreters in just a few simple steps:
1. Start Your Call
Call: Dial the phone number you received during sign-up to connect to our system. We’re available around the clock, every day of the year.
Select Language: After dialing in, you’ll be prompted to select the language you need assistance with. Our system supports voice recognition or press 0 to speak with an operator.
2. Get Your Interpreter
Connection: Select your language and we’ll instantly connect you to a specialist interpreter in your field, whether healthcare, legal, or business.
Start Your Conversation: When the interpreter joins your call, begin speaking directly to your non-English client, patient, or partner. The interpreter seamlessly converts your words, maintaining first-person communication while ensuring both parties clearly understand each message.
3. Complete Your Call
Wrap Up: When you’re finished, just end the call. Your dashboard will automatically track all call details—duration, language used, and custom information collected.
How to Set Up Your Phone Interpretation Account
You may be eligible for contracting vehicles such as NASPO or Vizient.
Tell us how to bill you, sign an agreement, and we’ll handle all of your account setup.
Phone interpretation service is designed to be intuitive, but we offer training sessions to ensure you and your team can make the most of our services with 24/7 customer support.
Get started, and login online to view detailed reporting on how often, when, for what languages, etc. your organization uses the service.
FAQ
Global Interpreting delivers phone interpretation in over 300 languages—from Spanish and Mandarin to Arabic, Russian, and Somali. We eliminate language barriers so you can communicate effectively with anyone, anywhere.
Our system connects you to qualified interpreters in seconds after you select your language. No waiting, just immediate communication.
Our interpreters hold medical and legal certifications, earned through rigorous language proficiency testing. They continually sharpen their skills through ongoing training, maintaining the highest quality standards. We select only professionals who demonstrate exceptional language mastery and ethical conduct.
We implement rigorous privacy safeguards and comply with all relevant regulations, including the Health Insurance Portability and Accountability Act (HIPAA) for healthcare clients, protecting your confidential communications at every step.
Our interpreters handle sensitive information with complete discretion. For legal proceedings, we provide professionals trained in legal terminology or certified court interpreters as needed.
Our billing is simple and clear – you pay for call time only. No hidden fees, ever. Access detailed billing data and custom reports to monitor your interpretation expenses exactly how you need them.
Our phone interpretation integrates smoothly with your existing systems for a seamless experience. Beyond just a toll-free number, our app connects directly with popular video conferencing platforms, electronic health record (EHR) systems, and provider management software.
To communicate effectively, speak clearly in the first person, give the interpreter context when needed, and let each person finish before responding during your conversation.